Powerful Features for Modern Teams

Everything you need to manage customer conversations across multiple channels with AI-powered automation.

Core Platform Features

Built for scale, designed for simplicity

Unified Inbox

Consolidate all customer conversations from email, chat, social media, and more into one intelligent dashboard.

Multi-channel message aggregation
Smart conversation threading
Priority inbox with AI sorting

AI-Powered Automation

Let AI handle routine inquiries while your team focuses on complex customer needs.

Intelligent response suggestions
Auto-routing based on intent
24/7 automated assistance

Advanced Analytics

Gain deep insights into customer behavior, team performance, and conversation trends.

Real-time performance dashboards
Customer sentiment analysis
Custom reporting tools

Team Collaboration

Enable seamless teamwork with powerful collaboration features built for modern support teams.

Internal notes and mentions
Assignment and escalation workflows
Team performance tracking

Enterprise-Ready Platform

Security, integrations, and customization you can trust

Enterprise Security

SOC 2 Type II certified, GDPR compliant, with end-to-end encryption.

Global Coverage

Multi-language support with automatic translation for 50+ languages.

API & Integrations

Connect with 100+ tools via REST API and pre-built integrations.

Real-time Sync

Instant message synchronization across all devices and team members.

Smart Search

Powerful search with filters, tags, and AI-powered suggestions.

Customizable Workflows

Build custom automation rules tailored to your business needs.

Experience the Power of AI Chat Ops

Start your free trial today and see how we can transform your customer experience.

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